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edited March 2023 in FAQ

01-10-2022 Notice
Notify app new features have been deprecated. New license Addons 2023 has been added Read more

01-10-2021 Notice
We will not give support if you are not able to restore a license already bought before. Please follow the tutorials available on the app.
If you are not able to restore the previous purchase, you have to buy a new license. Please notice, the price for a license is like buying a coffee.
We want to remember you, 99% of problems are related to Google Playstore (Playstore is not sending the purchase details to Notify app) and not to this app. Read the below instructions to restore the license successfully.

The license is linked to your Google account, so if you change your phone, or reinstall the app, ... license will be kept. Just ensure the correct Google account is used.
Do a phone reboot to force license refresh (or clear the google play store services cache from phone settings).

License payment is ONE time only: lifetime license.

Family option: Google doesn't allow the family option for in-app purchases. Full documentation here https://support.google.com/googleplay/answer/7007852?hl=en

Google doesn't allow migration in-app purchases to a different Google account (for example wife, son, ...)

There are two licenses (you can buy only what you need, one only or both):
- PRO license: unlock everything except external app sync (Strava, ...). This license allows you to see text notifications on your band, unlock widgets, set up custom calls, and reminders, ... Ads will be removed.
- External sync license: unlock only external app sync (Strava, Runkeeper, ...) There is a free trial period of 24h.

Why not only one single license for all features? We want to keep the app price lower as possible, so we have created different licenses to allow the user to buy only what he needs

Notify for Mi Band vs Notify for Amazfit
Mi Band Notify app and Amazfit Notify app are two different apps, so also licenses are different. You should buy only the license you need.
Hint: While you can't transfer the license, you can migrate Mi Band Notify app data from/to the Amazfit Notify app using the import/export backup option from the main left menu

How to check your licenses
You can review your purchases on play store purchases history or on payments.google.com
If you don't remember the google account used to buy the license check it on payments.google.com

Alternatives when the Google payment is not working

Huawei users: if you have bought a license using Play Store, keep using the Notify app version downloaded from PlayStore to keep valid your license. If you install the app from the Huawei AppGallery store you will have to buy a new license using the Huawei store. For new Huawei phones without PlayStore installed, the license must be purchased using the Huawei store. Is not possible to migrate a license from Google to the Huawei store.

The license cannot be restored? Check this tutorial License not found


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