Official Mi Fit / Zepp / Xiaomi Wearable app is required?

edited October 7 in FAQ

Notify app can works with or without official app.
We suggest use only one app to prevent any conflicts (especially connections issues)

KEEPING ALSO OFFICIAL APP
If you want keep both apps, please first install and pair official Mi Fit / Zepp app. Ensure then everything is working correctly.
We suggest to enable the "Show notification status" on official app general settings to let know Notify app connection status.
Official app must stay opened and connected all the time, or connection with band will not work You cannot keep official app closed and open it only sometimes.
Once official app is setup correctly, you can install also notify app.

REMOVING OFFICIAL APP
You can remove official app, but please follow the correct steps:
- DO NOT un-pair band from official app
- uninstall official app
- open Notify app, on main left menu tap Add device or replace band (tap on your band name) and follow the wizard procedure

Notice: Since Mi Band 4/5, Amazfit Bip Lite, Amazfit GTS, Amazfit GTR and any newer device, to be able stop using official app, an auth key code is required. To obtain this code you can follow the tutorial available on www.freemyband.com

Suggested tutorial: Band is not connecting, pairing and sync solutions

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